FAQ

We are friendly, qualified, proactive and care about our clients. We provide the best service and the best tax outcome possible at a fair price. We are flexible with appointment times and are able to meet clients at their office for their convenience.

We are professionally qualified CPA and Chartered Accountants with over 20 years of combined taxation and accounting experience in public practice and commerce. We are also fluent with any bookkeeping software including Xero, MYOB, Quickbooks and Reckon with many years of exposures.

With the many years of experience we have dealt with many small and medium size business clients in these industries to name a few: Constructions, Medical, Agriculture, Supermarkets, Manufacturing, Insurance & Restaurants

We will usually quote a fair fixed fee after speaking to the client to understand their situation, business and assistance required as we acknowledged that every client’s circumstances are different, and we know clients don’t like fee surprises.

We quote a fair price based on our understanding of the clients situation and assistance required and not based on a fee template, because it is usually never ”one size fits all’.
No fee surprises! We are upfront with the fee before starting the work.

We need to at least know what help is needed, what are the issues, type of business if relevant, and business structure if relevant.
We prefer to correspond with the client on the phone or via email to better understand the client’s circumstances before providing a quote.

Yes we are insured and we do guarantee that all our clients work are done professionally and with high accuracy.

You can count on us whenever you need help with your financial and tax affairs. We ensure high standards of work and act professionally in what we do to service our clients.